Gridheart and Halo Announce a Strategic Partnership

Gridheart and Halo Announce a Strategic Partnership

STOCKHOLM, SWEDEN (21 May 2025) – Gridheart, a leading Nordic cloud distributor, today announced a strategic partnership with Halo, the fastest-growing Professional Services Automation (PSA) platform, to bring its award-winning MSP management solution to Gridheart’s marketplace. This collaboration will empower MSPs with end-to-end automation, AI-driven insights, and cloud service integration.

Key Benefits of the Gridheart-HaloPSA Collaboration:

• Unified Service Management: MSPs can manage Gridheart’s cloud services directly within HaloPSA’s intuitive interface, leveraging features like automated ticketing, real-time quoting, and consolidated billing to reduce manual processes and improve operational efficiency.

• Enhanced Productivity with Automation: HaloPSA’s automation capabilities, such as ticket triaging, SLA management, and workflow automation, integrate seamlessly with Gridheart’s cloud provisioning.

• Scalable Revenue Opportunities: The partnership allows MSPs to bundle high-demand services from Gridheart’s marketplace with HaloPSA’s client portal and reporting tools, creating new revenue streams and enhancing service offerings.

• Flexibility and Integration: With HaloPSA’s 100+ integrations and Gridheart’s best-of-breed cloud solutions, MSPs can customize workflows, scale operations, and adapt to client needs without complexity.

"We’re proud to partner with HALO and introduce their PSA tool to our partners across Europe," says Carl Hagström, CEO of Gridheart. "HALO’s rapid adoption and focus on automation perfectly complement our mission to deliver next-generation tools for MSPs."

“Partnering with Gridheart marks an exciting step in expanding our footprint across Europe. Their deep expertise in cloud distribution aligns perfectly with our goal to equip MSPs with smart, scalable automation that drives real results.” says Paul Hamilton, CEO of HALO.

About Halo:

With a multi decade history, Halo has gone through a complete rebrand in 2019 and launched an innovative suite of products that are changing the way enterprise services are delivered globally. Halo's cloud and on-premise service platform HaloITSM, used to provide Enterprise Service Management across all departments, and HaloPSA, used by IT Managed Service Providers, utilise the latest technologies to empower support teams across the globe.

Halo is a privately owned software company, building innovative service management platforms for digital-first businesses. Halo's dedicated team works across their product suite; developing, selling, supporting, managing, and implementing the platform all in-house.

With a growth rate of over 300% over the last 3 years, Halo has been named one of the fastest growing companies by the Financial Times (FT 1000: Fastest Growing Companies), and is trusted by over 125,000 teams in more than 75 countries.

About Gridheart:

Gridheart is a leading provider of cloud-based solutions for MSPs in the Nordics. In a digital age where IT security is of utmost importance, Gridheart offers world-class security solutions. Gridheart specialize in delivering cloud services that protect digital assets in an ever-changing IT landscape, where new cyber threats constantly emerge. More information: gridheart.com