4 February 2026 - Gridheart is pleased to announce a partnership with Freshworks , a global leader in IT and customer service management software. Through this collaboration, Freshworks’ service software that delivers exceptional customer and employee experiences  will be made available via the Gridheart marketplace, giving Nordic Managed Service Providers (MSPs) a less complicated , more automated way to deliver and manage cloud services. Nordic MSPs operate in a market def

Myth or reality? We’ve all heard the phrase “don’t put all your eggs in one basket,” and in many situations it’s smart advice. But when it comes to cybersecurity, it often becomes… the opposite. The myth : more security tools = better protection and reduced risk through diversification. The reality: more tools often mean more complexity, more gaps, and more things that can be missed. When you keep stacking solution on top of solution, it usually leads to more consoles to mon

For many MSPs, today’s tool stack is the result of years of gradual growth. Solutions have been added as needs evolved, and each tool serves, or has served, an important purpose in its context. However, when backup, security, and management are spread across separate platforms, a lot of time ends up going into coordination instead of delivery. This often leads to more manual work, less visibility, and incidents that take longer to resolve. Consolidated services = clear long-t

Regardless of whether you are already an Acronis customer or want to discover one of the strongest brands on the market, we have something for you. With Acronis RMM, you can take the next step and consolidate monitoring, management, and remote support into a single platform, fully integrated with other Acronis services. One platform for both operations and support Many IT teams today use several separate tools for monitoring, remote support, and daily IT operations. This crea