The Heart in Gridheart
Get to know us better and learn what drives our passion to support your cloud journey.
How Gridheart emerged
As the IT landscape has become more complex, MSPs have taken on an increasingly decisive role in the digital ecosystem of business. Companies build their security, their business-critical operations, and their capacity for innovation on solutions delivered and managed by their service providers.
But the MSP market itself has also changed. Technology is evolving rapidly, vendor requirements are increasing, security threats are intensifying, and customer expectations are rising. The competency demands placed on MSPs continue to grow, while margins are being squeezed and competition is increasing.
Amid this development, we identified a long-standing unmet need: a distributor that does more than simply deliver products — one that strengthens the MSP’s entire business. A partner that truly understands the MSP’s day-to-day reality, challenges, and opportunities in depth.
This was where Gridheart took shape.
Gridheart.
A name that reflects our role in the value chain
Gridheart consists of two central elements that together describe exactly what we do and why we exist. The name is not chosen at random. It reflects our philosophy and our purpose within the MSP ecosystem.
Each part of the name carries a deeper meaning that connects to the MSP’s reality and our role as a value-adding partner.
Grid
the MSP’s technical ecosystem
Cloud services
Infrastructure and platforms that power modern business operations.
Monitoring and management platforms
Management platforms for monitoring and proactive operations.
Cybersecurity
Solutions that protect critical data and infrastructure around the clock.
Backup, identity, and network services
Solutions for identity management, recovery, and network services.
Our Grid symbolizes the extensive, complex, and business-critical technical network that MSPs operate on behalf of their customers. It is a system that must function seamlessly - around the clock, all year long - forming the foundation of an organization’s digital stability, growth, and competitiveness.
Without a stable grid, the entire digital operation collapses. MSPs are the architects and stewards of this network.
Heart.
The support, relationships, and business value we create.
Heart represents our role as a distributor: being the pulse that helps MSPs grow, evolve, and deliver high-quality services. We are much more than a just a product supplier. We are a strategic partner that invests in the our partner's success and growth.
We are the heart that empowers the MSP. Our success is measured by the MSP’s growth and customer satisfaction.
Onboarding and go-to-market
Rapid implementation and support to bring solutions to market efficiently.
Advisory services and specialist
expertise
Deep technical and business expertise to navigate complex decisions.
Support for scaling your business.
The right solutions and processes for profitable growth.
Commercial support and packaging
Support with pricing, positioning, and service packages that sell.
Technical guidance and best practices
Proven methods and strategies from successful MSPs.
Our Mission
To provide MSPs with the tools, expertise, and support required to deliver modern, secure, and profitable services to their customers.
Gridheart exist to strengthen the MSP’s position in the value chain. Every decision we make, every solution we package, and every piece of guidance we provide is designed to help our MSP partners grow, evolve, and deliver exceptional value to their end customers.
Our mission drives us to continuously refine our offering, expand our expertise, and deepen our relationships within the MSP community.
To be the leading value-adding distributor in the Nordics
With our heart in the MSP’s business and our pulse in their technical ecosystem.
We strive to be the natural partner for MSPs seeking sustainable growth. A partner that understands both business and technology, shares in success, and invests in long-term relationships.
Together with our MSP partners, we build the digital ecosystem of the future - where security, innovation, and profitability go hand in hand.
Our Vision
Our DNA
Cybersecurity, efficiency, and expertise
Gridheart is built around three core principles that permeate everything we do. These principles are not just values, they are our promise to every MSP partner we work with.
Cybersecurity as the foundation
We work with leading security platforms such as Acronis, and our certified team helps MSPs build modern security frameworks that protect their end customers’ most critical assets.
Security is not an add-on - it is the foundation of everything we deliver. We help MSPs position themselves as credible and trusted security partners.
Efficiency as a business model
Onboarding, automation, processes, and best practices - we help MSPs build scalability in their service delivery without the need to hire proportionally more staff.
The right processes and tools free up time for MSPs to focus on customer relationships and strategic development rather than operational issues.
Expertise as a competitive advantage
We share knowledge, train teams, and provide both technical and commercial support. Our specialists are available for deep dives, workshops, and ongoing advisory services.
In a rapidly evolving industry, continuous skills development is essential to staying one step ahead of the competition.
Why manage cloud services with Gridheart?
We Support Your Cloud Journey