Case Studies
Mirva + Acronis
When local presence meets global cyber security.
Background
Mirva is a corporate group with a strong local presence. With offices in Stockholm, Uppsala, Gävle, and Sundsvall - they operates along a stretch that covers much of central Sweden. The ambition has always been to stay close to its customers—acting as an IT partner that understands local needs, corporate cultures, and challenges. Unlike the very largest players, Mirva focuses on companies and organizations in the region that value personal relationships and fast, reliable service.
The offering is broad. Mirva provides everything from support and network solutions to cloud services, document management, hardware, web development, security, and consulting. This creates a palette of services that allow businesses to grow as their needs evolve. Mirva’s goal is to be the long-term partner that not only delivers technology but also security and peace of mind.
When local presence meets global cybersecurity
Mirva’s vision is to be the natural choice for companies and organizations looking for an innovative yet reliable IT partner. This is closely linked to the goal of simplifying and securing customers’ everyday work. Through personal service, high competence, and clear commitment, Mirva strives to ensure that customers always have the right conditions for success—even in a time when digitalization is advancing faster than ever.
Acronis – the complete solution that makes the difference
When Mirva was choosing a new backup and cybersecurity solution, several options were on the table. The requirements were clear: the solution had to be reliable and easy to manage, but also flexible enough to grow with changing needs. Previously, they had experienced issues with different systems not integrating, forcing technicians to switch between interfaces. This not only created extra work but also risked reducing precision.
Acronis immediately stood out with its comprehensive approach. Instead of combining multiple tools, Mirva could bring everything together—from servers and endpoints to Microsoft 365—into one unified interface. This provided much better oversight, reduced administration, and greater assurance that nothing would slip through the cracks.
“What really made the difference was that Acronis managed to gather all functionality into one system. We no longer had to jump between different platforms or adapt to different logics. Everything is connected, which makes the work both easier and safer,” explains Tomas Bergman, Business Manager at Mirva.
Beyond user-friendliness, Acronis’ strong track record in backup and cybersecurity played a major role. Choosing a provider with proven experience and global presence added an extra layer of security. Acronis was seen not only as a product, but as a solution capable of supporting Mirva and its customers well into the future.
Gridheart – support every stop of the way
The decision to go through Gridheart was as much a strategic investment as it was a practical choice. For Mirva, it wasn’t just about purchasing licenses, but about finding a partner who could provide support every step of the way – from implementation to ongoing support and further development.
Gridheart offers a unique combination of business acumen and technical expertise, especially within Acronis. This gave Mirva the confidence that they would receive the right support, whether it concerned license management, billing, or technical details. For a company like Mirva, with many parallel customer projects, this provided tangible everyday benefits.
“We chose Gridheart because they have deep expertise in Acronis, including the technical side. It means a lot to us to know that we can rely on people who truly understand our needs, and who can also support us in Swedish. Their billing system is also much clearer than what we experienced with our previous provider, which makes our own internal work easier,” says Tomas Bergman, Business Manager at Mirva.
A Partnership for the Future
The partnership has also opened new doors. Through Gridheart, Mirva gained a direct relationship with Acronis, which both simplifies daily collaboration and creates better opportunities for further joint development. This is a difference that is clearly felt in practice.
For Mirva, Gridheart is not just a reseller, but a long-term partner. The Swedish-language support, proactive advice, and the ability to build a strong relationship with Acronis are all factors that make the collaboration genuinely valuable.
Mirva sees Gridheart as an important part of its future business development. By receiving tips, advice, and insights from Gridheart, Mirva can stay ahead and continue to offer its customers secure and modern solutions. The combination of Acronis technology, Gridheart’s expertise, and Mirva’s local presence creates a whole that delivers both security and innovative strength.
Choosing Acronis through Gridheart has given Mirva a solution that combines global strength with local presence. Acronis delivers the technical stability and comprehensive capabilities needed to meet today’s and tomorrow’s security challenges. Gridheart adds expertise, personal support, and transparency, making the solution both simpler and more valuable in everyday life.