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New services in Q1

Updated: Feb 1, 2019

Security-as-a-Service now ranks as the #1 new revenue opportunity for MSPs. Companies are realizing that cyber threats are here to stay and must be taken seriously. Research from MarketsandMarkets suggests they’re doing just that. In its 2018 Managed Security Service Market report, the firm revealed the managed security service market size is estimated to grow from about $24 billion in 2018 to nearly $48 billion by 2023, representing a compound annual growth rate (CAGR) of 14.7 percent during the forecast period.

Gridheart Security Services
Gridheart Security Services

By 2020, it’s expected that 15% of companies will be utilizing some sort of a managed detection & response service to boost their security against targeted and advanced threats. In a similar trend, endpoint detection and response (EDR) solutions are starting to get traction: according to research by Gartner, EDR is by far the fastest growing product segment in cyber security, dwarfing all other areas.

If you’re an MSP that is currently only offering basic security services such as firewalls and antivirus becoming an MSSP (managed security services provider) makes good business sense.

We at Gridheart will help you to easily provide your clients with new and innovative security solutions so that you can expand your portfolio and become a MSSP. We are excited to present the following new services that will be made available in Q1.

Bitdefender - Cloud Security for MSP

Zero-day and ransomware attacks such as WannaCry have wreaked havoc, eluding virtually all AV/endpoint security and so called ‘next-gen’ solutions, except for Bitdefender.

Powered by machine learning algorithms perfected over more than 10 years, Bitdefender consistently ranks first in independent tests for protection, performance and usability.

In March 2018, Bitdefender was awarded the prestigious AV-Test Best Protection 2017 and AV-Test Best Performance 2017 for achieving the maximum detection score and demonstrating the lowest impact on protected machines in each test conducted throughout the year.

Bitdefender Patch Management (Optional add-on)

Bitdefender Patch Management reduces patching efforts and costs, offering a single source of patches for Windows and third-party applications. Patches can be applied automatically to all devices anywhere, both on-site and remote, reducing the window of opportunity for attackers to exploit vulnerable applications.

Bitdefender Advanced Threat Security (Optional add-on)

Bitdefender Advanced Threat Security includes HyperDetect to block attacks at pre-execution with tunable machine learning capabilities, and Sandbox Analyzer for enhanced targeted attack detection. The offering protects against file-less attacks, PowerShell and other script attacks, and delivers improved threat context and visibility.

Full Disk Encryption (Optional add-on)

Meet rapidly growing customer needs for data security and compliance.

Prevent unauthorized access to data with Full Disk Encryption.

Implement central key management and recovery in the same cloud console used today.

Leverage native technologies for optimum performance: FileVault (Mac), BitLocker (Win).

Bitdefender Endpoint Detection and Response (Optional add-on)

The EDR product reduces resource and skill requirements for security teams. The new endpoint data recorder is a seamless addition to the existing threat-protection stack and performs a broad capture of system activities (file & process, program installation, module loads, registry modification, network connections, etc.) to aid in an enterprise-wide visualization of the chain of events involved in the attack.

The threat analytics module operates in the cloud and continuously sifts through behavioral events in system activities and creates a prioritized list of incidents for additional investigation and response.


From best-in-class endpoint protection to cyber security strategies and incident response, we cover your business' IT security needs.

Computer Protection Premium

You can now get F-Secure Computer Protection in Standard and Premium versions. The premium version includes advanced security features, which bring more visibility, control, and manageability for companies with heightened security requirements. These features include, for example, Application Control with script blocking and DataGuard with File Access Control.


F-Secure Radar is a turnkey vulnerability scanning and management platform. It allows you to identify and manage both internal and external threats, report risks, and be compliant with current and future regulations (such as PCI and GDPR compliance). It gives you visibility into shadow IT - to map your full attack surface and respond to critical vulnerabilities associated with cyber threats.

Unlike any other vulnerability management solution on the market today, F-Secure Radar features web crawling technology, called Internet Asset Discovery, that also covers the deep web. With this, you can fulfil a wide variety of tasks ranging from threat assessment to business intelligence. In other words, Radar allows you to easily browse through all targets to quickly identify risks and potentially vulnerable connections, and to expand the possible attack surface beyond your own network.

Rapid Detection & Response Stop breaches quickly with automated threat identification

F-Secure's industry-leading endpoint detection and response (EDR) solution gives you contextual visibility into your security. With our automatic advanced threat identification, your IT team or managed service provider can detect and stop targeted attacks quickly and efficiently.

Effective pre-compromise threat prevention is the cornerstone of PRE-COMPROMISE cyber security, but you can’t rely on preventive measures alone to keep your business and its data safe from the Tactics, Techniques and Procedures adversaries use in targeted attacks.

The continuously evolving threat landscape, along with regulatory demands such as GDPR, require companies to be prepared for postcompromise breach detection. That means ensuring a company is capable of rapidly responding to advanced attacks. F-Secure’s Rapid Detection & Response solution, which is trained by an experienced threat hunting team, enables your own IT team or a certified service provider to protect your organization against advanced threats. With the backing of F-Secure’s world-class cyber security experts, your own IT specialists will be able to respond to incidents swiftly and effectively. Or by letting a service provider manage your organization’s detection and response operations, you can focus on your core business and rely on expert guidance whenever under attack.


TitanHQ products fit seamlessly into your existing network. They are functionally rich, offering multiple integration options via our advanced API set, granular policy controls, a full reporting suite and comprehensive web protection. TitanHQ block over 60,000 new malware sites every single day. Engineered to be set up and managed in minutes. TitanHQ provide threat protection at source. With over 25 years web security experience TitanHQ is trusted by over 7,500 businesses across 135 countries.

WebTitan Cloud for Service Providers

WebTitan for Service Providers allows providers of internet services to offer web content controls to their customers easily. Deployed as a cloud based service, it is a DNS based solution requiring simple DNS redirect to the WebTitan servers. This makes it simple to set up and manage. It facilitates scale and eliminates latency

ArcTitan for Service Providers

Cloud-Based Email Archiving, E-discovery and Compliance makes it easy for your customers to archive in the cloud. Fast, Secure and Office365 Enabled.

SpamTitan for Service Providers

SpamTitan blocks spam, viruses, malware, ransomware, phishing attempts and other email threats. SpamTitan provides advanced yet easy to use email security for your business. Office 365 friendly.


Nexetic is a cloud data backup service provider at the forefront of the cloud services, cloud storage industry.

Nexetic Shield Backup Win + Mac

Continuous, automatic backup for customers’ PCs and laptops.

Easy and fast data restoration.

License options 25 GB, 50 GB and Unlimited.

Data on user’s computer is automatically backed up either continuously (changed data will be backed up every 15 minutes), or once a day. The program knows what to back up and what not to back up – easy default settings are already in place. By default all work files from the computer will be backed up - everything except system and program folders. This approach will ensure that all important files are always kept safe. However, end user or administrator can easily change data selection whenever needed.

Data can easily be restored either to the same computer or to a new computer. Should a laptop get lost or stolen, user can install the software on a new laptop and restore all data from the old laptop exactly as it was, with just a single click. The user can also restore selected folders or files.

Due to the advanced technology and optimized bandwidth, the program runs on the user's computer practically unnoticed without affecting any other work.

Software updates are automatic and do not require any action from users.

Nexetic Shield Backup Office 365

Back up for your customer's data from Office 365.

By 2020, over 50% of all corporate data will reside outside of the corporate data center (source: Gartner). Already today every third company has lost data in Cloud services. The most common reason for data loss is user error. User mistake can even jeopardize the whole company data. This is why it is important to back up data also in Cloud services, such as Office 365.

· With Shield Backup Office 365 you can back up: - O365 Mail - OneDrive for Business - Contacts - Calendar - SharePoint files and folders. When a user loses his/her own data in Office 365, it may be slow and difficult to get it back - or in some cases even impossible. By using Shield Backup Office 365 customer can always rest assured that the users' important data is safe and can be easily restored.


The industry’s most secure, scalable, and easy-to-manage cloud backup and on-demand data recovery service — offering Backup-as-a-Service (BaaS) powered by the best of breed cloud backup platforms.


Send2Cloud’s Billing Model is based on Policy Size not stored data. Other vendors advertise the Price Per GB for raw data. However, this does not include the storage cost.

Send2Cloud Retention Options include the following backup versions included in the

Price Per GB:

30 Day - 1 backup per day, saved for 31 days

3 Months - All backups kept for 31 days, then coalesced to 4 monthlies.

KeepItSafe Provides unprecedented security in the cloud, adhering to global certification standards such as PCI DSS and ISO 27001. Following best practices in BCP (Business Continuity Planning), two fully mirrored, geographically separate systems provide complete data and system redundancy. All are Tier 4 data centres. Send2Cloud encrypts all data at the source using 256-bit AES encryption with a unique private/public key pair. For an additional layer of protection, Send2Cloud uses the Secure Sockets Layer (SSL) protocol to establish a secure, resilient communication tunnel to offsite data centers.

If you are interested in any of the new services please reach out and we will present you with pricing and product descriptions.

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