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Comparing ICES to SEGs: 8 Reasons for MSPs to Upgrade Their Email System


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ICES solutions offer organizations more comprehensive and scalable email security compared to traditional SEGs. Here are 8 reasons why MSPs should upgrade their email system to ICES if they are still using SEGs:


  1. Comprehensive Protection: ICES solutions have a broader range of security functionalities compared to SEGs. In addition to basic spam filtering and malware detection, ICES often includes advanced features such as encryption, data loss prevention (DLP), and advanced threat protection.

  2. Seamless Integration: ICES easily integrates with cloud-based email platforms such as Microsoft 365 or Google Workspace. This integration eliminates the need for additional infrastructure or configuration, simplifying management for organizations. SEGs may require more complex setup and maintenance, especially for on-premises deployments.

  3. Automatic Updates: ICES solutions receive automatic updates and patches, ensuring that security measures remain up-to-date against emerging threats. SEGs require more manual effort to keep security measures current.

  4. No Sandbox Required: Sandbox environments are used in cybersecurity to isolate potentially malicious content, such as email attachments or URLs, for analysis in a controlled environment.

  5. No Delivery Delays: Because ICES solutions avoid sandbox environments in favor of advanced threat detection techniques, such as behavioral analysis and machine learning, less time is spent vetting incoming mail.

  6. Centralized Management: ICES provides centralized interfaces, allowing administrators to configure and monitor security settings across the organization from a single dashboard. SEGs may lack this level of centralized management, requiring administrators to manage security settings across multiple gateways or systems.

  7. Scalability: ICES solutions are often more scalable and adaptable to the changing needs of organizations compared to SEGs. As organizations grow or evolve, ICES can easily accommodate increased email traffic and new security requirements without infrastructure changes or upgrades.

  8. Costs: With SEGs, MSPs often need to invest in hardware, software licenses, and infrastructure maintenance to implement and manage email security for their clients. Transitioning from SEGs to ICES solutions allows MSPs to reduce costs, improve operational efficiency, and enhance service offerings, ultimately increasing profitability.


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